Pogue says Blackberry Storm a Dud!

David Pogue just saved me a lot of grief. I had just received a flyer from Verizon about their new phone lineup and was looking wistfully at the Blackberry Storm. Cell phones are like cars with me - I seldom get a new one unless my current one quits. In fact, this fall when I was visiting my daughter and her family, my grandson burst out laughing when I pulled out my cell phone to make a call. No, it wasn't one of the big clunky phones from the 80s or 90s, but apparently it wasn't as sleek as the newest phones either so I felt sufficiently chastened - especially being a technology professional. Anyway, I have started keeping my eye out for a new model that has everything on my want list - good camera (I never use it but it is meant to be a backup if my camera battery dies and I have a chance to take a one in a million shot!), GPS with voice navigation (I really want to try this out. My son-in-law has a full sized Garmin GPS navigator for his car and we used it to get to Gettysburg. I was quite impressed but don't see a reason to buy a separate GPS navigator if my cell phone can do the same job - especially if I can pay for it only when I need it) and overseas calling capability, so when I'm traveling I can at least call for a cab if I get hopelessly lost. But, it sounds like the Blackberry folks have suffered a major misfire this time:

Research in Motion (R.I.M.), the company that brought us the BlackBerry, has been on a roll lately. For a couple of years now, it’s delivered a series of gorgeous, functional, supremely reliable smartphones that, to this day, outsell even the much-adored iPhone.

Well, there’s a new one, just out ($200 after rebate, with two-year Verizon contract), officially called the BlackBerry Storm.

But I’ve got a better name for it: the BlackBerry Dud.

The first sign of trouble was the concept: a touch-screen BlackBerry. That’s right — in its zeal to cash in on some of that iPhone touch-screen mania, R.I.M. has created a BlackBerry without a physical keyboard.

Hello? Isn’t the thumb keyboard the defining feature of a BlackBerry? A BlackBerry without a keyboard is like an iPod without a scroll wheel. A Prius with terrible mileage. Cracker Jack without a prize inside.

R.I.M. hoped to soften the blow by endowing its touch screen with something extra: clickiness. The entire screen acts like a mouse button. Press hard enough, and it actually responds with a little plastic click.

As a result, the Storm offers two degrees of touchiness. You can tap the screen lightly, or you can press firmly to register the palpable click.

It’s not a bad idea. In fact, it ought to make the on-screen keyboard feel more like actual keys. In principle, you could design a brilliant operating system where the two kinds of taps do two different things. Tap lightly to type a letter — click fully to get a pop-up menu of accented characters (é, è, ë and so on). Tap lightly to open something, click fully to open a shortcut menu of options. And so on.

Unfortunately, R.I.M.’s execution is inconsistent and confusing.

Where to begin? Maybe with e-mail, the most important function of a BlackBerry. On the Storm, a light touch highlights the key but doesn’t type anything. It accomplishes nothing — a wasted software-design opportunity. Only by clicking fully do you produce a typed letter.

It’s too much work, like using a manual typewriter. (“I couldn’t send two e-mails on this thing,” said one disappointed veteran.)

It’s no help that the Storm shows you two different keyboards, depending on how you’re holding it (it has a tilt sensor like the iPhone’s).

When you hold it horizontally, you get the full, familiar Qwerty keyboard layout. But when you turn it upright, you get the less accurate SureType keyboard, where two letters appear on each “key,” and the software tries to figure out which word you’re typing.

For example, to type “get,” you press the GH, ER and TY keys. Unfortunately, that’s also “hey.” You can see the problem. And trying to enter Web addresses or unusual last names is utterly hopeless.

Furthermore, despite having had more than a year to study the iPhone, R.I.M. has failed to exploit the virtues of an on-screen keyboard. A virtual keyboard’s keys can change, permitting you to switch languages or even alphabet systems within a single sentence. A virtual keyboard can offer canned blobs of text like “.com” and “.org” when it senses that you’re entering a Web address, or offer an @ key when addressing e-mail.

But not on the Storm.

Incredibly, the Storm even muffs simple navigation tasks. When you open a menu, the commands are too close together; even if your finger seems to be squarely on the proper item, your click often winds up activating something else in the list.

To scroll a list, you’re supposed to flick your finger across the screen, just as on the iPhone. But even this simple act is head-bangingly frustrating; the phone takes far too long to figure out that you’re swiping and not just tapping. It inevitably highlights some random list item when you began to swipe, and then there’s a disorienting delay before the scrolling begins.

There’s no momentum to the scrolling, either, as on the iPhone or a Google phone; you can’t flick faster to scroll farther. Scrolling through a long list of phone numbers or messages, therefore, is exhausting.

Nor is that the Storm’s only delayed reaction. It can take two full seconds for the screen image to change when you turn it 90 degrees, three seconds for a program to appear, five seconds for a button-tap to register. (Remember: To convert seconds into BlackBerry time, multiply by seven.)

In short, trying to navigate this thing isn’t just an exercise in frustration — it’s a marathon of frustration. - More ...David Pogue, The New York Times

Technorati Tags: cell phone, Blackberry Storm, touch screen, GPS, wireless,

Text Generation Gap - R We Really 2 Old?

This article in the New York Times confirmed what I have personally observed about technology use by teens for some time. As an older boomer who is not digitally challenged, however, I cannot help but think some of these developments are disturbing. I recoil at the thought of how much bandwidth is wasted every day by teens and even many adults who somehow think their every thought is worth sharing with someone. The NSA must get really tired of trying to sift through so much drivel looking for suspicious communications. I also find it irritating that today's youth arrogantly stereotype all older adults as "clueless" when many of us are the ones who actually developed the technology they are so blithely using. I guess most of all I wish people would use this technology for more meaningful applications. I'm glad some families think cellphone use keeps them in closer communication with each other but I can't help but wonder if their virtual lives based on these shallow exchanges are supplanting the more intimate relationships that develop with face-to-face conversations.

"Children increasingly rely on personal technological devices like cellphones to define themselves and create social circles apart from their families, changing the way they communicate with their parents.

Innovation, of course, has always spurred broad societal changes. As telephones became ubiquitous in the last century, users — adults and teenagers alike — found a form of privacy and easy communication unknown to Alexander Graham Bell or his daughters.

The automobile ultimately shuttled in an era when teenagers could go on dates far from watchful chaperones. And the computer, along with the Internet, has given even very young children virtual lives distinctly separate from those of their parents and siblings.

Business analysts and other researchers expect the popularity of the cellphone — along with the mobility and intimacy it affords — to further exploit and accelerate these trends. By 2010, 81 percent of Americans ages 5 to 24 will own a cellphone, up from 53 percent in 2005, according to IDC, a research company in Framingham, Mass., that tracks technology and consumer research.

Social psychologists like Sherry Turkle, a professor at the Massachusetts Institute of Technology who has studied the social impact of mobile communications, say these trends are likely to continue as cellphones morph into mini hand-held computers, social networking devices and pint-size movie screens.

“For kids it has become an identity-shaping and psyche-changing object,” Ms. Turkle said. “No one creates a new technology really understanding how it will be used or how it can change a society.”

HP Introduces mobile printing from cell phones

This development looks like it has potential - especially with the merging of PDA and cellphone. HP says its the result of thinking of ways to capitalize on the introduction of the iPhone but it basically provides usable functionality for any cell phone with Windows mobile installed as well.

"Hoping to alleviate a frustration of mobile computing, Hewlett-Packard has quietly introduced a free service designed to make it possible to print documents on any printer almost anywhere in the world. Cloudprint, which was developed over a period of several months by a small group of H.P. Labs researchers, makes it possible to share, store and print documents using a mobile phone.

The underlying idea is to unhook physical documents from a user’s computer and printer and make it simple for travelers to take their documents with them and use them with no more than a cellphone and access to a local printer.

The service requires users to first “print” their documents to H.P. servers connected to the Internet. The system then assigns them a document code, and transmits that code to a cellphone, making it possible to retrieve and print the documents from any location.

Later, using the SMS message the service has sent to the user’s cellphone, it is possible to retrieve the documents by entering the user’s phone number and a document code on the Cloudprint Web site. The documents can then be retrieved as a PDF, ready to be printed at a nearby printer.

The service will include a directory service that will show the location of publicly available printers on Google Maps. The system currently works with any Windows-connected printer. A Macintosh version is also planned.

Augmented Reality Project Sounds like a perfect learning activity for Second Life

I’ve been cleaning off my desk in preparation for the move later this month and I came across an article on the Augmented Reality Project that MIT and Harvard are developing. It sounds like a perfect fit for educational activities in Second Life.

“With funding from a U.S. Department of Education Star Schools Program grant, researchers at the Harvard Graduate School of Education, the University of Wisconsin at Madison, and the Teacher Education Program at MIT have developed an "augmented reality" game designed to teach math and science literacy skills to middle school students.

The game is played on a Dell Axim handheld computer and uses Global Positioning System (GPS) technology to correlate the students' real world location to their virtual location in the game's digital world. As the students move around a physical location, such as their school playground or sports fields, a map on their handheld displays digital objects and virtual people who exist in an augmented reality world superimposed on real space. This capability parallels the new means of information gathering, communication, and expression made possible by emerging interactive media (such as Web-enabled, GPS equipped cell phones with text messaging, video, and camera features).”

http://isites.harvard.edu/icb/icb.do?keyword=harp

Although its being developed for high school students, it holds real potential for teaching such college-level subjects as environmental studies, architecture, and anthropology..